How to Handle a Rental Property Fire Claim

How to Handle a Rental Property Fire Claim


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rental property fire claimDealing with a rental property fire claim can be overwhelming when you manage a property. Knowing what to do during that process, however, can help ease some stress. Here are a couple of things you, as landlord, need to take care of for a rental property fire claim.

To Do Immediately

The first thing you need to do is make sure your tenants are safe. Then, be sure to call or email your insurance agent. It’s best to report the fire as soon as possible and begin the rental property fire claim process.

Get as much information as you can from tenants about what started or caused the fire. Make sure they know to contact:

  • Their own personal insurance agents
  • Their renters’ insurance provider, if it is different
  • Any community organizations for food, temporary housing, and other resources

You and the tenants can go through the property once the fire officer has deemed it is safe. This way you can assess the damages, and the tenants can gather their personal belongings and do an inventory.

In the Days After the Fire

Be sure that you photograph all the damage. You, the landlord, are responsible for the needed repairs after a rental property fire claim. That doesn’t mean you have to pay for everything. If you have appropriate landlord’s homeowners’ insurance, it will defray most of the costs.

The only thing the tenant is responsible for is replacing their own lost or damaged property. This is not the case, however, if it can be proven that they caused the fire, either by their actions or neglect. Usually, your insurance agent and the tenant’s agent will determine who is responsible for specific damages.

Finally, make sure that everyone working on inspections checks for hidden damages like smoke, soot, and water damage.

Prevention is Best

The best thing you can before a fire is be proactive. You can’t guarantee a fire will never happen. You can, however, do everything possible to be familiar with your insurance policy. Try encouraging your tenants to do the same. You can also ensure that your tenants know good fire safety practices.

Here are a few more tips you can follow:

  • Have the correct number of smoke detectors and fire alarms at your properties
  • Regularly check that the smoke detectors and fire alarms are working
  • Include fire extinguishers in each kitchen
  • Discuss fire escape routes with your tenants
  • Display fire escape maps in each unit
  • Hold annual fire drills

Safety measures are a small investment of time and money. They can, however, prevent property damage and save people’s lives.

Not many property owners are up for the large undertaking of a rental property fire claim. It is far too easy to mishandle the process and end up with a lower claim settlement. Instead, hire a public adjuster to be your expert and make sure all your bases are covered during the rental property fire claim process. Contact Aftermath Adjusters & Consulting and see how we can help you resolve your claim fairly and quickly.

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